PRIVACY POLICY
Last Updated: 21-02-2026
Prama Instruments PVT Limited
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://pramainstruments.com/ and purchase our products.
- Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Company Name
- Billing and Shipping Address
- Email Address
- Phone Number
- GST Details (if applicable)
- Payment Information (processed via secure payment gateway)
Technical Information
- IP Address
- Browser Type
- Device Information
- Website usage data through cookies
- How We Use Your Information
We use your information for:
- Processing and fulfilling orders
- Shipping and delivery coordination
- Customer support and communication
- Invoice and tax compliance
- Improving website performance
- Marketing communications (only if consent provided)
- Fraud prevention and security
- Sharing of Information
We do not sell your personal data.
We may share information with:
- Payment gateway providers
- Courier and logistics partners
- Government authorities if legally required
- Service providers assisting in operations
- Data Security
We implement appropriate security measures to protect your data against unauthorized access, alteration, or disclosure. However, no online system is 100% secure.
- Cookies Policy
Our website uses cookies to enhance user experience, analyze traffic, and improve services. Users may disable cookies through browser settings.
- Data Retention
We retain customer data as long as necessary for:
- Legal compliance
- Accounting records
- Warranty and service support
- Your Rights
You may request to:
- Access your personal data
- Correct inaccurate data
- Delete your data (subject to legal requirements)
Requests can be sent to: [Email Address]
- Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
- Updates to Policy
We may update this policy periodically. Updated versions will be posted on this page.
- Contact Information
Prama Instruments PVT Limited.
