SHIPPING AND COURIER POLICY
Last Updated: 21-02-2026
Prama Instruments PVT Limited.
- Shipping Coverage
We ship across India and selected international locations.
- Dispatch Time
Typical dispatch time:
- Ready stock items: 1–3 working days
- Made-to-order items: As per confirmation
- Bulk orders: As per agreed schedule
- Courier Partners
We use reliable logistics partners such as:
- DTDC
- BlueDart
- Delhivery
- Professional Couriers
- Transport services for heavy items
Courier partner selection depends on location and package size.
- Delivery Time
Estimated delivery time:
- Metro cities: 2–5 days
- Other locations: 3–7 days
- Remote areas: 5–10 days
Delivery timelines are estimates and may vary due to external factors.
- Shipping Charges
Shipping charges are calculated based on:
- Weight
- Dimensions
- Location
- Courier partner
Free shipping may be offered on selected products or order value.
- Transit Damage
Customers must:
- Check package condition before accepting delivery
- Record video while opening package
- Report damage within 24 hours
Claims without proof may not be accepted.
- Delays
We are not responsible for delays caused by:
- Natural disasters
- Courier company issues
- Government restrictions
- Strikes or unforeseen events
- Incorrect Address
Customers must provide accurate shipping address.
Re-shipment charges will apply if parcel returns due to incorrect address.
- Contact
For shipping support:
Email: contact@pramainstruments.com
Phone: 9712722333
